IT Services for Logistics.

With the fast-paced world of logistics forever being in motion we understand that reliability and availability of IT systems is key to helping you deliver an outstanding service.

0800 304 7444     enquiries@coretek.co.uk

0800 304 7444  

  enquiries@coretek.co.uk

Experts in providing IT Services in Logistics for two decades

Coretek have been supporting a number of companies within the Logistics sector for over two decades so we understand what is important to you.

We have migrated some customers to our own private cloud which has enabled us to deliver outstanding levels of reliability and increased levels of security.

Our in-depth knowledge of the industry includes exposure to several key applications such as BoxTop. With customers relying on these systems, keeping them continuously online is of paramount importance.

For our customers who run a 24 hour operation, we offer Out of Hours support for business critical issues to ensure you and your systems stay online 24/7.

Book a Free IT Consultation

We’ll analyse your existing IT set up along with your business needs and provide you with a visual map of your existing IT network and our recommended solution

Unlimited
remote support

Say goodbye to hidden charges and getting charged for every call. Pay one flat fee and unlimited remote support is included. You can call on the experience of our entire ITIL ServiceDesk team anytime you need us for less than you would pay for a single full-time technician.

Full asset management

All assets purchased through us are recorded and managed on your behalf, removing the hassle of having to worry about warranty expiry dates or when devices need to be replaced.

Dedicated consultant

You will be designated one of our highly knowledgeable IT consultants who will help develop your IT systems to align with your business goals. They will meet with you every 3 to 6 months to ensure that you continue to receive exceptional customer service and to check your IT vision is on track.

Our IT support service

Access your desktop and files across the globe with our robust, secure and easy to use remote access solution. This can be accessed from any machine and is fully encrypted. This solution can scale to support any number of users and provides a solid foundation for remote working activities.

As well as our industry-leading monitoring software that watches your systems as you sleep, we also carry out regular checks on all areas of your IT. These system checks cover all areas required to keep your IT systems running reliably and efficiently including backups, antivirus and hardware.

We send out a monthly systems summary report and a yearly budget report to keep you fully informed – both written in plain English with no technical jargon.

By structuring our IT team into dedicated roles and by training them to high standards our engineers can understand and fix issues quickly. Our management team ensure ticket loads are balanced correctly, resulting in an average fix time of approx. 2 hours and 30 minutes across all IT support tickets.

What challenges are you facing?

  • Staff spending too much time fixing IT issues instead of focusing on their work?
  • Various different systems not working well together?
  • Unreliable or slow IT systems?
  • Different offices not able to work together seamlessly?

Don't just take our word for it

 

“We were initially nervous when moving our IT systems to the cloud but quickly realised that this was an excellent business decision. There was a considerable cost saving from not having to replace our on-site servers and equipment and the new system was also far more flexible than before.

 

This paid dividends when the COVID-19 lockdown forced all staff to work remotely. No one could have foreseen this but Coretek made it happen. With our cloud platform, staff could immediately switch to remote working with no disruption. I dread to think how difficult this transition would have been if we had still been on our old on-premise system!

 

Coretek are excellent people to do business with and we would highly recommend them to anyone who is looking for a proactive IT provider who will ensure their IT systems are as flexible, efficient and cost-effective as possible.”

 

Edward Finn

Finance Director at GCL Logistics

Read Full Case Study

FREE YOURSELF FROM IT FRUSTRATION

Remember, your organisation is only as strong as its weakest link. Book in a free consultation with Coretek today to benefit from over two decades of experience and ensure your IT systems are working in your favour. Includes an in-depth report with actionable next steps completely free.

Contact Coretek and relieve IT stress today!

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