For years Ambient had operated with disparate, paper-based systems, which could lead to inefficiencies and miscommunication. Ambient know the importance of focusing on care and their previous IT systems were taking time away from doing this.<\/p>\n
Ambient are a UK-wide care provider with over 150 different locations. As they grew and acquired more homes, it became vitally important that all staff would be able to access the same information and systems from one central place. This would ensure consistency across the whole organisation, regardless of location. Furthermore, this would also provide centralised reporting so head office would be able to have an overview of the company as a whole to make important business decisions.<\/p>\n
To resolve the issues mentioned above, Ambient recognised that they would need to improve their underlying IT infrastructure first. Their previous IT estate consisted of a fully on-premise server infrastructure that was quickly approaching end-of-life. This would be prohibitively expensive to replace and would not offer the scalability needed as the business grew. They needed a secure, cost-effective IT infrastructure with room for growth.<\/p>\n
Finally, many of the residential and respite homes did not have adequate wi-fi infrastructures, making it difficult for the staff to be more mobile with technology. Also, with the COVID-19 lockdowns, Ambient wanted to ensure staff and users at the services were able to stay in contact with friends, family and loved ones remotely. This meant having reliable and fast internet access became vitally important.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.1″ custom_padding=”40px||40px|||” locked=”off”][et_pb_row _builder_version=”4.9.1″ custom_margin_tablet=”-10px||-10px||false|false” custom_margin_phone=”-20px||-15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”0px||0px||false|false” border_radii=”off|10px||10px|” border_color_all=”#F58237″][et_pb_column type=”4_4″ _builder_version=”4.7.7″][et_pb_text _builder_version=”4.9.10″ text_line_height=”1.6em” header_font=”|600|||||||” header_text_color=”#25408F” header_font_size=”45px” header_line_height=”1.2em” header_2_font=”|600|||||||” header_2_text_color=”#25408F” header_2_font_size=”45px” header_2_line_height=”1.4em” header_3_font_size=”24px” header_3_line_height=”1.4em” header_4_text_color=”#F58237″ header_4_line_height=”1.4em” custom_padding=”|30px||30px|false|false” custom_padding_tablet=”|20px||20px|false|false” custom_padding_phone=”|10px||18px|false|false” custom_padding_last_edited=”on|phone” hover_enabled=”0″ text_text_color_tablet=”” text_text_color_phone=”” text_text_color_last_edited=”on|desktop” header_font_size_tablet=”45px” header_font_size_phone=”40px” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”24px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|desktop” header_3_font_size_tablet=”22px” header_3_font_size_phone=”18px” header_3_font_size_last_edited=”on|phone” sticky_enabled=”0″]<\/p>\n
About Ambient<\/h2>\n
![\"Ambient](\"https:\/\/coretek.co.uk\/wp-content\/uploads\/Ambient-Support-logo.png\"){kind=logo}
<\/p>\n
Ambient are one of the UK\u2019s largest care providers with over 1500 employees located across 150 locations. They specialise in providing care and support for older people, people with a learning disability and those with mental health needs. This is provided in various forms:<\/p>\n
- \n
- For Older People<\/strong> – fully supported 24-hour residential care, through to care with nursing, day services, respite care, end of life care and housing with additional care for those who are more independent<\/li>\n
- For those with a Learning Disability<\/strong> – residential care homes through to supported living, short breaks, respite and day services<\/li>\n
- For those with Mental Health needs<\/strong> – from 24-hour intensive support, through to a flexible needs-based approach in the community<\/li>\n<\/ul>\n
See their website for more details at www.ambient.org.uk<\/a><\/p>\n
<\/p>\n
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Our Solutions<\/h2>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”4″ make_equal=”on” _builder_version=”4.9.4″ _module_preset=”default” width=”100%” max_width=”75%” custom_margin=”30px||||false|false”][et_pb_column type=”4_4″ _builder_version=”4.9.4″ _module_preset=”default” background_color=”#25408F” custom_padding=”||||false|false”][et_pb_text _builder_version=”4.9.10″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#FFFFFF” text_line_height=”1.5em” hover_enabled=”0″ sticky_enabled=”0″ header_3_text_color=”#939598″]<\/p>\n
Hybrid Cloud Environment<\/strong><\/h3>\n
Over the past 6 years, Ambient has invested in a new Hybrid Cloud environment. Hybrid Cloud is an environment that combines public clouds and private clouds by allowing data and applications to be shared between them. Ambient utilises their private cloud for secure desktop access, line of business applications and network data. The Public Cloud resource is Microsoft Azure and Office 365, which provides productivity tools such as Microsoft Office and email.<\/p>\n
This environment was designed, built and is fully managed by Coretek. The investment provides a secure framework that will better support the organisation and its future needs, including developing and hosting future applications to support the strategic plans of the Group.<\/p>\n
<\/p>\n
Enterprise Care System<\/strong><\/h3>\n
Coretek worked with Ambient to develop The Enterprise Care System (EPiC).<\/p>\n
This solution provides a common and consistent application interface for members across all teams to improve the recording of client information, including care plans, maintenance plans, client details and enabling dynamic management reporting and ultimately improving the level of care to their customers.<\/p>\n
The Enterprise Care system has been built with support and care at its core. Coretek worked closely with Ambient\u2019s Care home managers, team leaders and support staff to ensure the EPiC solution meets their functional requirements and their vision.<\/p>\n
- \n
- A secure system which works for Ambient users and Care services enabling them to be more efficient and spend more time on care<\/span><\/li>\n
- Aim to improve CQC rating and drive up quality using technology<\/li>\n
- Reduce time on administration ensuring staff have timely reminders and action prompts<\/li>\n
- Management reporting to make decisions to further improve their care service, Provide a system to ensure data accuracy, data analysis and dynamic KPI reporting<\/li>\n
- Provide a remote link and sharing of information with the client\u2019s family and\/or friends improving socialisation and connection.<\/li>\n
- Connect to 3rd parties for better service e.g. contractors for asset servicing<\/li>\n<\/ul>\n
<\/p>\n
WiFi Rollout<\/strong><\/h3>\n
To provide fast and reliable internet access to all residents across the company, Coretek provided a cost-effective and secure Wifi infrastructure in every care home. This included centralised management for ease of deployment and ongoing management for Ambient\u2019s in-house IT team.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.9.10″ _module_preset=”default” background_color=”RGBA(0,0,0,0)” locked=”off”][et_pb_fullwidth_header title=”Don’t just take our word for it” _builder_version=”4.9.4″ _module_preset=”default” title_level=”h2″ title_font=”|600|||||||” title_font_size=”45px” title_line_height=”1.3em” content_font=”|600|||||||” content_font_size=”22px” content_line_height=”1.5em” background_enable_color=”off” background_image=”https:\/\/coretek.co.uk\/wp-content\/uploads\/services-dont-take-our-word-for-it.jpg” custom_button_one=”on” button_one_use_icon=”off” custom_padding=”200px||200px||false|false” title_font_size_tablet=”40px” title_font_size_phone=”28px” title_font_size_last_edited=”on|phone” custom_css_title=”max-width: 400px;” custom_css_content=”max-width: 600px;” locked=”off”]<\/p>\n
<\/p>\n
<\/p>\n
“As well as helping us migrate our IT services to the cloud, Coretek has been instrumental in providing connectivity, managed wireless and access control to all care homes in the group. It has made a massive difference in the wellbeing of the people staying in our homes as they can now communicate with their loved ones via technology. This has never been more important than ever under the global pandemic.”<\/p>\n
<\/p>\n
<\/p>\n
Dave Andrews
Head of IT at Ambient<\/p>\n[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.4″ background_enable_color=”off” custom_margin=”||16px|||” custom_padding=”60px||0px||false|false” locked=”off”][et_pb_row _builder_version=”4.9.4″ background_color=”rgba(47,110,178,0.08)” background_image=”https:\/\/coretek.co.uk\/wp-content\/uploads\/circles.png” background_blend=”color-dodge” custom_padding=”|30px||30px|false|false” border_radii=”on|10px|10px|10px|10px” border_width_all=”2px” border_color_all=”#F58237″][et_pb_column type=”4_4″ _builder_version=”4.9.1″][et_pb_text _builder_version=”4.9.10″ text_text_color=”#666666″ header_2_font=”|600|||||||” header_2_text_color=”#25408F” header_2_font_size=”45px” header_3_text_color=”#25408F” custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”|-10px||-10px|false|false” custom_margin_last_edited=”on|phone” custom_padding_tablet=”” custom_padding_phone=”||||false|false” custom_padding_last_edited=”on|phone”]<\/p>\n
Top 5 Benefits<\/h2>\n
Here are the top benefits Ambient gained from working with us:<\/p>\n
<\/p>\n
N<\/span>Hybrid Cloud provides scalable, cost-effective foundations for growth<\/h3>\n
N<\/span>Staff can access consistent records and systems quickly from any location<\/h3>\n
N<\/span>More time spent on care and less on firefighting IT issues<\/h3>\n
N<\/span>Updated WiFi allows residents to stay in contact with friends and family<\/h3>\n
N<\/span>Reports and insights for management to further improve their care service<\/h3>\n
<\/h3>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.1″ custom_padding=”0px||40px|||” hover_enabled=”0″ sticky_enabled=”0″][et_pb_row _builder_version=”4.9.1″ custom_padding=”0px||0px|||” hover_enabled=”0″ sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.9.1″][et_pb_text admin_label=”Back to Case Studies” _builder_version=”4.0.6″ text_font=”|||on|||||” text_text_color=”#F58237″ text_font_size=”12px” custom_margin=”15px||||false|false” custom_margin_tablet=”” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” border_color_top=”#939598″ global_module=”5639″ saved_tabs=”all” locked=”off”]<\/p>\n
Back to Case Studies<\/a><\/strong><\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Book Free Consultation bar” _builder_version=”4.0.6″ background_color=”#25408f” background_image=”https:\/\/coretek.co.uk\/wp-content\/uploads\/bitcoin-modern-way-exchange-scaled-1.jpg” background_blend=”lighten” global_module=”6029″ saved_tabs=”all”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.9.0″ background_color=”rgba(255,255,255,0.8)” custom_padding=”50px|60px|50px|60px|false|false” custom_padding_tablet=”50px|50px|50px|50px|false|false” custom_padding_phone=”|20px||20px|false|false” border_radii=”off|10px||10px|”][et_pb_column type=”4_4″ _builder_version=”4.7.7″][et_pb_text _builder_version=”4.9.0″ text_font=”|600|||||||” text_text_color=”#2f6eb2″ text_font_size=”18px” text_line_height=”1.5em” header_2_font=”|600|||||||” header_2_text_color=”#25408f” header_2_font_size=”40px” header_2_line_height=”1.4em” header_3_font=”|600|||||||” header_3_font_size=”25px” header_3_line_height=”1.4em” text_font_size_tablet=”” text_font_size_phone=”16px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”21px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|desktop”]<\/p>\n
FREE YOURSELF FROM IT<\/span> FRUSTRATION<\/h2>\n
Remember, your organisation is only as strong as its weakest link. Book in a free consultation with Coretek today to benefit from our 22 years of experience and ensure your IT systems are working in your favour. Includes an in-depth report with actionable next steps completely free.<\/p>\n
<\/h3>\n
Contact Coretek and relieve IT stress today!<\/h3>\n
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![\"\"](\"https:\/\/coretek.co.uk\/wp-content\/uploads\/coretek-logo-tagline.png\")
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Group<\/h3>\n
Business<\/span><\/a>
Education<\/a><\/span>
Cloud<\/a><\/span>
Infrastructure<\/a><\/span><\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.7.7″][et_pb_text _builder_version=”4.0.6″ text_text_color=”#939598″ text_line_height=”1.8em” header_text_color=”#f58237″ header_3_text_color=”#939598″ header_3_font_size=”25px” custom_margin=”|||-80px|false|false”]<\/p>\n
About Us<\/h3>\n
About Coretek<\/span><\/a>
Meet the Team<\/a><\/span>
Client Stories<\/a><\/span>
Preferred Partners<\/a><\/span><\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.7.7″][et_pb_text _builder_version=”4.9.1″ text_text_color=”#939598″ text_line_height=”1.8em” header_3_text_color=”#939598″ header_3_font_size=”25px” custom_margin=”|||-60px|false|false”]<\/p>\n
Follow Us<\/h3>\n
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Group<\/span><\/h3>\n
Business<\/a><\/span>
Education<\/a><\/span>
Cloud<\/a><\/span>
Infrastructure<\/a><\/span><\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.7.7″][et_pb_text _builder_version=”4.0.6″ text_text_color=”#939598″ text_line_height=”1.8em” header_text_color=”#f58237″ header_3_text_color=”#939598″ header_3_font_size=”25px” custom_margin=”||||false|false” custom_padding=”9px|||||”]<\/p>\n
About Us<\/h3>\n
About Coretek<\/a><\/span>
Meet the Team<\/a><\/span>
Client Stories<\/a><\/span>
Preferred Partners<\/a><\/span><\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.7.7″][et_pb_text _builder_version=”4.9.1″ text_text_color=”#939598″ text_line_height=”1.8em” header_3_text_color=”#939598″ header_3_font_size=”25px” custom_margin=”10px||||false|false”]<\/p>\n
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\u00a9 2021 Coretek Group, all rights reserved. | Privacy Policy<\/a> | Terms & Conditions<\/a> | Modern Slavery Policy<\/a><\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
Case Study Ambient For over 19 years, Coretek are proud to be the IT partner for one of the UK\u2019s leading care providers, helping them implement several key projects including developing their main line of business app, rolling out Wi-Fi throughout the company and their migration to the cloud. All of which played a huge […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":5156,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":""},"yoast_head":"\n
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- For those with a Learning Disability<\/strong> – residential care homes through to supported living, short breaks, respite and day services<\/li>\n